ChartUp: Terms & Conditions
These Terms and Conditions ("Terms") govern your use of ChartUp, an automated Telegram bot service offered by ChartUp. By accessing or using ChartUp, you agree to comply with these Terms. If you do not agree, please discontinue your use of ChartUp.
1. Restricted Jurisdictions
The services are not available to individuals or entities located in, or affiliated with countries or jurisdictions subject to sanctions or restrictions under applicable law. This includes, but is not limited to, the United States, the United Kingdom, the European Union, and countries such as:
Algeria, Bolivia, Belarus, Crimea, Cuba, Donetsk, Democratic Republic of Congo, Iran, Iraq, Ivory Coast, Liberia, Libya, Luhansk, Mali, Myanmar (Burma), Nepal, North Korea, Somalia, Sudan, Syria, Tunisia, Venezuela, Yemen, Zimbabwe, or any other country where the United States, the United Kingdom, the European Union, or any other jurisdiction imposes sanctions or embargoes goods, or where cryptocurrencies are restricted or prohibited.
By using the services, you confirm that you are not a "Restricted Person" and will not attempt to circumvent these restrictions. The use of Virtual Private Networks (VPNs) or any other method to bypass restrictions is strictly prohibited.
If you access the services from a restricted jurisdiction or represent a party from one, you are fully responsible for your actions as well as those of the party you represent, as if they were your own.
2. Usage Duration, Transactions, and Volume Estimation
Usage Duration and Transactions
ChartUp bot operates for 3, 6, or 24 hours or up to 7 days, executing up to 30 transactions per minute with as many as 4,500 wallets to generate consistent trading volume. It runs as long as it has sufficient funds, using SOL to cover platform trading fees (such as Raydium) based on the chosen mode. However, package duration may vary—high SOL network fees or increased token activity can cause funds to deplete sooner than estimated.
Volume Estimation
The Volume Calculator provides an estimate generated by the ChartUp bot, which can vary based on several factors, mainly token performance. Stronger token performance typically results in higher volumes, while weaker performance may lead to lower volumes than initially estimated.
Package Duration and Platform Fees
Package duration may vary and may be depleted faster than estimated due to higher platform trading fees. Raydium charges a 0.25% trade/swap fee, while Meteora applies dynamic fees, which range from 1% to 2.5%. Pump.fun applies a 1% fee. Moonshot uses a dynamic fee structure with fees ranging from 1% to 2.5%, depending on the trade size. Our package duration estimates are based on Raydium’s fee structure, and usage on platforms with higher fees may result in shorter runtimes.
3. Payment and Refund Policy
Payment Methods
ChartUp services can be purchased with a one-time payment for a specified duration through the Telegram bot interface. Payments are made on-chain using Solana (SOL) and verified via the Telegram bot.
No Refunds Policy
Once the ChartUp service has commenced and the order has been processed, it is considered non-refundable. However, if your order has not yet been initiated (meaning the ChartUp service has not started running), you may request a refund.
Solana (SOL) Allocation and Package Usage
Solana (SOL) allocated to the package is used for buy and sell transactions until it is fully spent on transaction fees within the Solana blockchain and platform fees for Raydium, Meteora, Pump.fun, or Moonshot. Once the order is completed, no remaining SOL will be returned or refunded to the customer. The same conditions are applicable to transactions conducted under the Test Mode package.
4. Limitation of Liability and Disclaimer
Disclaimer
The ChartUp automated trading bot is designed exclusively for testing and development purposes. It is not intended for use in live or public projects involving real people or financial transactions. All information provided on the ChartUp website and through the bot is purely illustrative, based on hypothetical scenarios. Although the bot could theoretically be used in public or endorsed projects, it was not created or intended for such use.
Users are responsible for informing their audience about the bot's intended use and ensuring they do not mislead others about its capabilities or purpose. Misuse of the bot, whether intentional or unintentional, is the sole responsibility of the user. The creators, distributors, and advertisers of the ChartUp disclaim all liability for any consequences resulting from misuse, including but not limited to misleading actions made by users.
In addition, users must comply with all local laws and regulations in their jurisdiction regarding the use of automated trading bots and cryptocurrency tools. Users are fully responsible for any actions taken while using the bot, including legal or financial consequences. The use of the bot is at the user's own risk. By using the service, users acknowledge and accept full responsibility for their actions and any resulting outcomes.
By engaging with the ChartUp bot, you agree to these Terms and Conditions and confirm your understanding of this disclaimer. You also acknowledge that the creators, distributors, and advertisers are not liable for any misuse or damages arising from the bot's use.
Promotion and Affiliates
The inclusion of third-party advertisements, affiliate links, or promotional content within ChartUp services does not imply endorsement, guarantee, warranty, or recommendation by ChartUp. We disclaim all responsibility for any actions, claims, or marketing made by affiliates, external partners, or third parties. Any transactions, agreements, or interactions with affiliates or external parties are solely between the user and the third party, and ChartUp will not be held liable for any consequences from such interactions.
5. Information Disclosure and Confidentiality
Limited Disclosure
ChartUp only shares the information necessary for client use, all of which is publicly available on the ChartUp website. This includes tools like the Volume Calculator and guidelines on how to use it. We do not disclose sensitive information beyond what is essential for client operations.
Referral Program and Non-Disclosure Obligation
Both the ChartUp Referral Program and Referral Executives are subject to strict non-disclosure obligations. They must maintain confidentiality and only share information that is essential for client use.
6. General Provisions
Modifications
ChartUp reserves the right to modify or update these Terms at any time without prior notice.
For more information, visit the ChartUp website, contact us via email at support@chartup.io, or reach out to our Telegram support at https://t.me/chartup_support.
Access ChartUp through the ChartUp Telegram bot at: https://t.me/chartup_bot.
By using ChartUp, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns about these Terms, please feel free to contact us.